RIGHT OF WITHDRAWAL
- Our users have the right to withdraw from any purchase made through the web services available on leastedisoha.com within and no later than 14 (fourteen) days from the date of delivery of the goods by the courier appointed by us.
- No right of withdrawal provided for in paragraphs 1 and 2 of Legislative Decree no. will be exercised. 185 (22 May 1999) for the purchase of tailor-made or clearly personalized goods.
- The right of withdrawal is exercised by returning, within the established deadline, the items you intend to return via traceable shipping, to the address provided by us by telephone. The return of the goods takes place at the expense of the buyer, who is also responsible for any loss or damage to the shipment itself.
- The sum that will be refunded is equal to the value of the items only, therefore net of any additional services and shipping costs incurred by us.
- The right of withdrawal lapses not only in the case of use of the product or its damage, but also in the case of the lack of the original packaging or the absence of integral elements such as labels and tags.
- Furthermore, the right of withdrawal is not applicable to all those orders in which a discount has been applied to products or services. However, it is possible to replace one or more products relating to the order in question with others of the same amount. Returns received without a receipt will be refunded net of VAT, i.e. 22% of the sum paid.
- The maximum time within which leastedisoha.com will issue the refund is within 60 working days starting from the day following receipt of the returned goods.
- The refund can only be issued by bank transfer to the bank details indicated with the right of withdrawal request.
- Returns are not permitted on the "SEXY&GLAM" section.
RETURN AND REPLACEMENT OF GOODS
- To replace an item, download the appropriate return form in TERMS AND CONDITIONS , print it and send it together with the items to be replaced.