Exchanges and Returns

RIGHT OF RETURN
Our users have the right to withdraw from any purchase made through the web services available on leastedisoha.com no later than 14 (fourteen) days starting from the date of delivery of the goods by the courier appointed by us. The return of the goods takes place at the expense of the buyer, who is also responsible for any loss or damage to the shipment itself.

The sum that will be refunded is equal to the value of the items only, therefore net of any additional services and shipping costs incurred by us.

The right of withdrawal expires not only in the case of use of the product or its damage, but also in the case of the lack of the original packaging or the absence of integral elements such as labels and tags.

PURCHASE CREDIT
Customers can return the purchased product and convert the amount paid (net of any additional costs) into a shopping voucher to be used for another purchase on our website or at the physical store.

EXCHANGE
Le Aste di Sohà accepts exchanges both for incorrect size and for replacement of goods. If requested, our courier will go to the customer's home to collect the item to be replaced and return it to Le Aste Di Sohaà at a cost of €10.00 or alternatively the customer can send the package independently.

RETURN WITH REFUND
In Italy In the event of a return, the customer will be refunded for the entire amount spent net of any additional costs. Our courier will go to the customer to collect the item to be replaced at a cost of €19.90 or alternatively the customer can send the package independently. Outside Italian territory, the return will be paid by the customer.

The refund of the return will take place within 15 days of receipt of the returned goods at the office. The right of withdrawal expires not only in the case of use of the product or its damage, but also in the case of the lack of the original packaging or the absence of integral elements such as labels and tags.

The refund can only be issued by bank transfer to the bank details indicated with the right of withdrawal request.

Returns are not permitted on the "SEXY&GLAM" section.